Shipping & Delivery

 UK & WORLDWIDE DELIVERY SERVICE - OPTIONS

Our Smart Candle Delivery Couriers

Royal Mail Royal Mail

For all orders under 2kg we send out via Royal Mail. Most of these parcels will need to be signed for, however some parcels under £30 will be sent by Royal Mail’s Normal Service.

 DPD

DPD

For orders over 2kg within the UK and some international orders we send with DPD. These parcels will be tracked and need to be signed for. They also have their Predict and follow my parcel service which allows you to receive a text or e-mail notification of when your parcel will arrive to you and gives you the ability to track your parcel in real time on a map.

 TNT

TNT

For most of our international orders we use TNT. They are a well known courier, with depots worldwide. TNT use ‘sophisticated technology’ to enable reliable real time tracking of all consignments.


DELIVERY OPTIONS FOR THE UK

 Service  Cost   When it should arrive  Courier
 Standard Free for orders over £25 or £3 including VAT  Within 48 hours of dispatch  Royal Mail or DPD
 Next Day  £6 including VAT  Next working day* if ordered before 2pm  DPD
 Pre Noon  £8 including VAT Next working day* before 12pm if ordered before 2pm  Royal Mail or DPD

 For UK shipments we try to ship orders on the same day as they are placed,(excluding Saturday & Sunday) orders placed over the weekend are shipped on Monday, however all orders will be dispatched within 48 hours of the order being placed.

*Saturday and Sunday deliveries available, contact our office for more details.

The following areas and postcodes are NOT COVERED by our normal Next Day and Pre Noon services.  For these areas we only offer a 2 Day service which is priced at £16.80.

 Area Postcodes

 Scottish Highlands & Islands and  other remote places in UK

 G83 0, G83 3, G83 7, G83 8, G83 9, G84 0, G84 4, G84 7, G84 8, G84 9, AB44, AB45, AB51, AB54, AB55, AB56, IV30, IV31, IV32,
 KW15, KW16, KW17, ZE1 0, ZE1 9, ZE2 9, ZE3 9, FK17, FK18, FK19, FK20, FK21, HS1 2, HS2 0, HS2 9, HS3 3, HS4 3, HS5 3, HS6 5, HS7 5,
 HS8 5, HS9 5, IV2 3 - IV2 7, IV1 1 - IV1 3, IV10 - IV28, IV3 5, IV3 6, IV3 8, IV36, IV4 7, IV40 - IV49, IV5 7, IV51 - IV56, IV6 7, IV63 , IV7 8,
 KW1 , KW10 - KW14, KW2 6, KW3 6, KW5 6, KW6 6, KW7 6, KW8 6, KW9 6, KA28 , PH17 - PH26, PH30 - PH44, PA20 - PA78, PH33,
 PH49, PH50, KA27

 Channel Islands  JE, GY
 Northern Ireland  BT
 Isle of Man  IM

 

EUROPE & THE REST OF THE WORLD 

Delivery to EUROPE is FREE on orders over £200

Economy Service - DPD Tracked Service

Please note the Transit times exclude local custom clearance in countries outside the EU, this may add a small delay.

 Country  Days  Price    Country  Days  Price    Country  Days  Price    Country  Days  Price
 Austria  1-2  £16    Finland  2-4  £20    Lithuania  2-4  £25    Serbia  4-6  £30
 Belgium  1-2  £12    France  1-5  £12    Luxembourg  1-5  £12    Slovakia  3-5  £16
 Bosnia  4-5  £30    Germany  1-4  £12    Mexico  3-5  £30    Slovenia  3-5  £20
 Bulgaria  4-5  £25    Greece  3-5  £25    Netherlands  1-4  £12    Spain  2-5  £16
 Canary Islands  3-4  £30    Guernsey  2  £14    Norway  2-4  £30    Sweden  2-4  £20
 Croatia  4-5  £20    Hungary  2-3  £20    Poland  2-4  £20        
 Czech Repulic  2-4  £16    Iceland  2-3  £30    Portugal  2-5  £16        
 Denmark  1-4  £16    Italy  2-5  £16    Republic of Ireland  1-2  £12        
 Dublin  1-2  £12    Jersey  2  £14    Romania  3-5  £20        
 Estonia  3-4  £20    Latvia  2-4  £16    Russian Federation  5-8  £30        

 

Express Service - TNT EXPRESS fully tracked service

The guide below is the transit time in days , this excludes customs clearance (Non EU destinations).

 Country  Days  Price    Country  Days  Price    Country  Days  Price    Country  Days  Price
 Afghanistan  3  £45    Egypt  2  £40    Liechtenstein  1-2  £28    Samoa  5  £45
 Albania  1-2  £28    El Salvador  3  £45    Lithuania  1-2  £23    San Marino  1-2  £28
 Algeria  2  £45    Equatorial Guinea  4  £45    Luxembourg  1-2  £20    Sao Tome & Principe  7  £45
 American Samoa  3-5  £45    Eritrea  2-3  £45    Macau  3  £45    Saudi Arabia  2-3  £45
 Andorra  2  £22    Estonia  1-2  £23    Macedonia  2  £28    Sengal  2  £45
 Angola  2-6  £45    Ethiopia  2-3  £45    Madagascar  3  £45    Serbia  1-2  £28
 Anguilla  2-3  £45    Faroe Islands  2  £28    Malawi  3-4  £45    seychelles  3-5  £45
 Antigua & Barbuda  2  £45    Fiji Islands  3-4  £45    Malaysia  2-3  £30    Sierra Leone  3-5  £45
 Argentina  2  £45    Finland  1-2  £22    Maldives  4  £45    Singapore  2  £30
 Armenia  2  £28    France  1-2  £20    Mali  2  £45    Slovakia  1-2  £23
 Aruba  2-3  £45    French Gyuana  3-4  £45    Malta  1-2  £28    Slovenia  1-2  £23
 Australia  2-3  £40    French Polunesia  4  £45    Marshall Island  4-5  £45    Solomon Islands  5-6  £45
 Austria  1-2  £22    Gabon  2  £45    Martinique  2-3  £45    Somalia  7  £45
 Azerbaijan  2  £28    Gambia  4  £45    Mauntania  2  £45    South Africa  1-2  £40
 Bahamas  2  £45    Georgia  2  £28    Mauritius  3  £45    Spain  1-2  £22
 Bahrain  1-2  £45    Germany  1-2  £20    Mayotte  4  £45    Sri Lanka  2-4  £45
 Bangladesh  3-4  £45    Ghana  2  £45    Mexico  2  £40    St Kitts & Nevis  2-3  £45
 Barbados  2-3  £45    Gibraltar  1-2  £28    Micronesia Islands  3-5  £45    St Lucia  2-3  £45
 Belarus  2  £28    Greece  1-2  £22    Moldova  2  £28    St Pierre & Miquelon  4  £45
 Belgium  1-2  £20    Greenland  5  £45    Monaco  1-2  £20    St Vincent  2-3  £45
 Belize  2-3  £45    Grenada  2-3  £45    Mongolia  4  £45    Sudan  2-3  £45
 Bermuda  2  £45    Guadeloupe  2-3  £45    Montenegro  2  £28    Surinam  5  £45
 Bernin  2-3  £45    Guam  4  £45    Moroco  2  £40    Swaziland  2-3  £45
 Bhutan  3-4  £45    Guatemala  2  £45    Motserra  2-3  £45    Sweden  1-2  £22
 Bolivia  2-3  £45    Guinea  2  £45    Mozambique  3  £45    Switzerland  1-2  £28
 Bosnia & Herzegovina  2  £28    Guyana  3-4  £45    Nambia  3  £45    Syria  2  £45
 Botswana  2-3  £45    Haiti  2-3  £45    Nauri  4  £45    Tahiti  3-6  £45
 Brazil  1-2  £40    Honduras  2-3  £45    Nepal  3  £45    Taiwan  2-3  £30
 Brune  2-3  £45    Hong Kong  2  £30    Netherlands  1-2  £20    Tanzania  2  £45
 Bulgaria  1-2  £23    Hungary  1-2  £23    Netherlands Antilles  2-3  £45    Thailand  2-3  £30
 Burkina Faso  2-3  £45    Iceland  1-2  £28    New Caledonia  4  £45    Timor-L'Este  5  £45
 Burundi  3-4  £45    India  2  £30    New Zealand  3-4  £40    Tjikstan  3-5  £45
 Cameroon  2-3  £45    Indonesia  2-3  £30    Nicaragua  3  £45    Togo  2  £45
 Canada  1-2  £30    Iran  2-3  £40    Niger  2-4  £45    Tonga  4  £45
 Canary Islands  2  £28    Iraq  2-3  £40    Nigeria  2  £45    Trinidad & Tobago  3  £45
 Cape Verde  3-4  £45    Ireland  1-2  £20    Norfolk Island  5  £45    Tunisia  2  £45
 Cayman Islands  2  £45    Isreal  1-2  £40    Northern Mariana Islands  4  £45    Turkey  1-2  £28
 Central African Republic  2-4  £45    Italy  1-2  £22    Norway  1-2  £28    Turks & Caicos Islands  3-4  £45
 Chad  2  £45    Ivory Coast  2  £45    Oman  2-3  £45    Tuvala  7  £45
 Chile  2  £45    Jamaica  2-3  £45    Pakistan  2-3  £30    Uganda  3  £45
 China  2-3  £30    Japan  2  £30    Palau  6  £45    Ukraine  2  £28
 Christmas Island  5  £45    Jordan  2  £45    Palestine State  3  £45    United Arab Emirates  1-2  £30
 Columbia  2  £45    Kazakhstan  3  £45    Panama  2  £45    Unites States of America  1-2  £30
 Congo, Democratic Republic of  4  £45    Kenya  2  £45    Papua New Guinea  4  £45    Uruguay  2-3  £45
 Cook Islands  3  £45    Kiribati  5  £45    Paraguay  3  £45    Uzbekistan  2-4  £45
 Costa Rica  2  £45    Korea (South)  2  £30    Peru  2  £45    Vanuatu  2-4  £45
 Croatia  2  £23    Kosovo  2  £28    Philippines  2  £30    Venezuela  2  £45
 Cuba  2-5  £45    Kuwait  2  £45    Poland  1-2  £23    Vietnam  3  £30
 Cyprus  2  £28    Kyrgyzstan  3-5  £45    Portugal  1-2  £22    Virgin Islands British  4  £45
 Czech Republic  1-2  £23    Lao People's Democratic Republic  3-4  £45    Puerto Rico  2  £45    Virgin Islands US  4  £45
 Denmark  1-2  £22    Latvia  1-2  £23    Qatar  2  £45    Yemen  3  £45
 Djibouti  2-3  £45    Lebanon  2  £45    Reunion Island  3  £45    Zambia  2-3  £45
 Dominica  5  £45    Lesotho  2-4  £45    Romania  1-2  £23    Zimbabwe  1-2  £45
 Dominican Republic  2-3  £45    Liberia  2-3  £45    Russian Federation  1-2  £28        
 Ecuador  2-3  £45    Libya  3  £45    Rwanda  3  £45