Are your candles made from real wax?
Yes, the majority of our candles are made from real paraffin wax, that is the same kind of wax that is used in real, wick burning candles. Our Wax Pillar candles if exposed to excess heat [...]
How long will my candle/s last?
The LEDs used in flameless LED candles consume very minimal power in comparison to the LEDs used in light bulbs for example. The useful life of an LED is typically defined as the time it takes [...]
Are you a manufacturer or distributor?
We are the manufacturer. Importantly every candle that we sell has been produced in our own factory. Very importantly this allows us to guarantee the quality of our goods and to offer such a wide [...]
Do your candles come with a warranty/guarantee?
Yes. All of our candles come with a 1 Year Warranty. Please see 1 Year Guarantee Page for more information.
What is the difference between Smart Flame and Luminara?
Ultimately – the Smart Flame product range has a greater level of refinement and enhanced features in comparison to Luminara Candles in numerous facets. Please click below to see the [...]
Where can I get replacement batteries for my battery operated candles?
The batteries used within our Smart Candles are readily available from most supermarkets. However they can also be purchased through ourselves and we are markedly cheaper than retail shops. [...]
