When will my candles be despatched and delivered?
We aim to dispatch all orders on the same day they are placed (Excluding weekends and public holidays) Orders placed over the weekend are shipped the following Monday. Within the UK standard [...]
Do you ship internationally?
Yes. We can ship anywhere in the world. For prices and estimated transit times please see the delivery options.
My parcel has still not arrived! What should I do?
If your parcel hasn’t arrived after the expected delivery time as indicated on our delivery options, please do just contact us and we will provide prompt and accurate information as quickly as [...]
Who will be delivering my parcel?
Depending on Order location, Item/s or service availability – your delivery will be made by either – Royal Mail, DPD or TNT.
Do I need to be “Free and Available” for the delivery of my candles?
The vast majority of all of our shipments will require a signature to be delivered. We operate this method to ensure that deliveries are made to the correct parties and in an efficient manner.
How much does delivery cost?
As we ship all over the world and have varying methods, please see shipping and delivery for more information on this and what will apply to you.
