1 Year Guarantee

1 Year Guarantee

Smart Candle 1 Year Guarantee

We offer a 12 MONTH GUARANTEE on all of our products! If your product is faulty, just Contact Us (within 12 months of the purchase date) and we will be able to either try and help you over the phone, or you can send the candle back to us and our quality control team will  look at the product for you.

What We Do Cover

All faults which may arise from manufacturing defects are covered by our 12 Month Guarantee.

What We Don’t Cover

Even though our 12 month guarantee covers a vast amount, there are a few exceptions to this...

 Any products purchased from us which has been modified or tampered with in any way

  • Batteries
  • General Wear and Tear
  • Items Misused
  • Accidental damage
  • The use of non Smart Candle Power Supplies / Chargers with our Smart Candle Rechargeable Sets
  • Using the candles in an inappropriate way, not in accordance with our warning guidelines


For more information, please Contact Us!